SHIPPING AND RETURNS
JOINING THE NO TRACE BAGS AND LUGGAGES
As soon as you join the No Trace Bags you will receive an order
confirmation email. Our team will then ship your order within 1-2 business
days. The majority of our orders are fulfilled by Amazon so don’t be surprised
if a recyclable cardboard box or envelope with the Amazon smile arrives at
your door with your new products!
CUSTOMS, DUTIES & TAXES
Here at No Trace Bags we will do our best to ship from your home
country, however in the event that we cannot, we are not responsible for any
customs, duties and/or taxes applied to your order upon delivery. All fees
imposed during or after shipping are the responsibility of the customer.
Here at No Trace Bags we take great pride in our products and
therefore offer a 100% satisfaction guarantee. If there is any reason you are
not satisfied with your purchase, please contact us within 30
days. (Unfortunately we cannot process any returns after 30 days.) We will
then work with you for a solution which may be exchanging your items or
issuing a refund for the value of the merchandise or exchange your items
within 30 days of purchase.
Should the result be a refund, only the original method of payment can be
refunded. We will do our best to process your refund as soon as possible as
we do not want you waiting. Your refund then takes 3 to 5 days to be
credited back to you through our banking system.